My Journey at Sequoia
I spent the first year of my career as Aon, helping very large, public companies design total rewards plans, primarily cash and equity compensation programs. I joined Sequoia as a founding member of their Compensation Advisory team, where I pivoted to focusing on consulting much smaller, growth-stage startups. In the early days of Sequoia’s compensation program, I helped build the necessary resources for getting the team off the ground, won and serviced our very first clients, and ultimately set the stage to grow the team.
While that team was growing, we were simultaneously developing a tech solution (what would eventually be known as Comp OS) to support our clients in the compensation/human capital management space. I transitioned to our product team to help build out a suite of products, help design a customer service strategy, service our first customers, and grow our Product Success team. Currently, I sit between our Product and UX teams at Sequoia, where I help act as a lead on our Success team and run our User Research initiatives.
My Role in UX Research
While in the Product org at Sequoia, I proactively identifying a shortcoming in the existing product feedback channels and took the initiative to establish a dedicated client community . This community serves as a platform for clients to provide advice and feedback that directly influences the future of the product roadmap and product development process.
I partner closely with product managers and service line leaders to conduct in-depth research sessions, create strong client relationships, and translate complex findings into actionable recommendations.
Tyler Swanson 